Can we pay by invoice or purchase order?
Yes. Professional and Enterprise licenses can be purchased by card, invoice, purchase order, direct invoice, reseller, or signed Order Form, depending on your procurement needs.
Website purchases are usually fastest. For formal procurement, supplier onboarding, custom Order Forms, or multi-year terms, contact us at [email protected].
Why does Paddle appear at checkout and on the invoice?
Paddle is our Merchant of Record for website purchases. Paddle processes the payment, issues the invoice, calculates and remits applicable taxes, and handles payment-related administration.
QuestPDF grants the license, provides the software, and delivers product support. Your license terms are still the QuestPDF license terms, even when Paddle appears as the seller or billing entity on the invoice.
How do we purchase under a company name or add a VAT/Tax number?
During checkout, please enter your email address, click the "Add tax number" button, and then fill in the fields for your company name, VAT or other tax identification number, and billing address.
Paddle, our payment provider and Merchant of Record, then issues a tax-compliant corporate invoice. For eligible B2B transactions, such as EU cross-border purchases with a valid VAT number, a reverse charge may apply and VAT will not be added. Where reverse charge does not apply, Paddle adds the tax required for your jurisdiction.
If you already completed the purchase: You can still add your company details and generate a corporate invoice using the "View Invoice" link provided in your receipt email. If you need further assistance, contact us at [email protected] and we will help coordinate it.
If your organisation requires a purchase order, direct invoice, supplier onboarding, signed Order Form, or another formal procurement process, contact us at [email protected] and we will help arrange the purchase.
We are a reseller buying for a client. Who becomes the licensee?
The end customer. Unless a signed Order Form says otherwise, the license is granted to the client named in the order, quote, invoice, or license confirmation document, not to the reseller processing the purchase.
Please enter the client's legal entity accurately, because that record defines who holds the license. License rights depend on the transaction remaining valid; if the purchase is refunded, reversed, charged back, cancelled, or unpaid, the corresponding license rights end. If anything is unclear during procurement, contact us and we will help make the order correct.
Is QuestPDF open source?
QuestPDF is source-available commercial software. The complete source code is public on GitHub, so you can inspect, audit, debug, and understand the library.
However, your right to use QuestPDF comes from one of our licenses, including the free Community License, not from an OSI-approved open-source license such as MIT. This model lets us keep the source visible while funding full-time development and long-term support.
Is QuestPDF safe to depend on long-term?
Yes. The license model is designed to reduce long-term operational risk.
Paid licenses are perpetual for versions released during your paid term. The library has no license server, no telemetry, no activation, and no remote shutdown mechanism. The source code is publicly available for review and debugging. Enterprise customers also receive stronger continuity commitments, including advance notice before any general discontinuation of the paid product.
Where can we find the exact legal terms?
All current legal documents are public at questpdf.com/license.
The Professional / Enterprise License contains the full paid license terms. The Community License governs free use. The License Selection Guide explains eligibility. Website purchases are also subject to the Terms of Service.
This FAQ is a practical summary. If this FAQ and a license document ever differ, the license document controls.